Terms of Service

Last updated 25 October 2026.

1. Who we are

Shelfdex is a warehouse inventory service operated by Carlos Vigil, doing business as Shelfdex ("we"). By creating a workspace or signing in, you agree to these terms on behalf of yourself and the business you sign up for.

2. Your workspace and your data

• The inventory, locations, orders and other records you put into Shelfdex are yours. We use them only to run the service for you.
• You are responsible for the people you give access to, and for keeping passwords and API keys secret.
• You can export your data, and ask us to delete your workspace, at any time by writing to support@shelfdex.co.

3. Plans and payment

• The Free plan costs nothing. Paid plans are billed monthly in advance through Stripe and renew until cancelled. You can cancel at any time from Account → Manage billing; the plan stays active until the end of the period you have paid for.
• If a payment fails and is not resolved, the workspace moves to the Free plan. Your data is kept.
• We may change prices with at least 30 days' notice by email; changes apply from your next renewal.

4. Connected assistants

If you connect your own AI assistant (for example Claude or ChatGPT), it can read your workspace and propose new locations, which you approve in Shelfdex. What the assistant does with what it reads is governed by your agreement with its provider, not by us. You can disconnect it at any time.

5. Acceptable use

Do not use Shelfdex to break the law, to try to reach another customer's data, to overload or probe the service, or to resell it without our written agreement.

6. Availability

We work to keep Shelfdex running and your data backed up, but the service is provided "as is", without a guaranteed uptime unless a separate written agreement says otherwise.

7. Liability

To the extent the law allows, our total liability for any claim relating to Shelfdex is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses, such as lost profits.

8. Ending

You can stop using Shelfdex at any time. We may suspend or close a workspace that breaks these terms, and will tell you why unless the law prevents it.

9. Changes and law

We will email account owners before material changes to these terms take effect. These terms are governed by the laws of the State of Texas, United States.

Contact

support@shelfdex.co